Gun Stores….who does it well?

[nksmfamjp]

I find gun stores to be poorly run businesses in general. Sorry. Prove me wrong!

The issues are typically
- lack of welcoming entry/environment
- lack of engagement with shopping customers, especially people of color or female
- lack of resources for shooter training
- lack of training of sales people about products or how to appeal to a variety of customers
- lack of displays that sell product
- poor choosing of items to sell (I feel like this needs explanation….often cleaning and lubrication items are sold without jags available, with incomplete “kits”, with few reasonably good lubricants, etc)
- egos on both sides of the counter

In years past, this never bothered me as I was going in to buy a thing. Basically on a mission. They either had what I needed or not. Now, I’ve been trying to get my daughters involved and actually seeking for the store to engage them either personally or with their marketing/displays….ugh.

That said, I would like to shout out to Vance’s in Obetz and Black Wing in Delaware. Both have fewer issues than ive seen elsewhere.

 

[Scythe]

Vance's Outdoors in Hebron has the cleaning supplies, jags, and brushes.
The staff seem to be helpful at the gun counter.

To be honest, I generally shop online.

 

[nksmfamjp]

…
To be honest, I generally shop online.

So do I, but that is difficult for new or people who just want to put hands on products and get half decent advice.

 

[Alan]

Shoutout to Vance’s and Black Wing!

 

[Collecting History]

Vance's Obetz location has great customer service. The reviews on Google Maps are proof.